Good to Know

Frequently Asked

Questions

Quick answers to the questions we hear most. Don't see yours? We'd love to answer it personally.

General

A warm welcome, a comfortable boutique setting, and unhurried care. Your visit begins with a brief check-in and health review with your provider, followed by your service. Most clients settle in, relax, and enjoy the experience.

You don't have to figure it out alone. Tell us how you'd like to look or feel — at booking or through an inquiry — and we'll guide you toward the right option for you.

Some services, like aesthetics and medical weight management, begin with a consultation so your plan can be personalized and appropriate for you. For most IV drips and vitamin shots, a brief provider review at your visit is all that's needed.

Payment is handled securely through our Square system, which accepts all major credit and debit cards. If you have a question about another payment method, just reach out.

Absolutely — we encourage it. Call or text (585) 741-4685, email hello@lipsanddrips.net, or send an inquiry through the contact section any time.

IV Therapy

Plan for roughly 45 minutes to an hour for most visits, including check-in. Timing can vary with the drip you choose and how your day is flowing — we never rush your experience.

Start with how you want to feel — glowing, energized, recovered, defended. Each drip on our menu is organized around a goal, and your provider will help you choose at booking or during check-in.

Yes. The Enhancement Bar offers vitamin and mineral additions that may complement your drip, and your provider can help tailor your visit to your goals.

Wellness enhancements like B12, vitamin C, and glutathione are available to complement many drips. Select medication-based enhancements are available only when medically appropriate and according to provider protocol.

Ingredient availability can vary based on inventory, provider protocol, and clinical appropriateness. If something specific matters to you, ask when booking and we'll confirm.

Aesthetics

Yes — every aesthetic journey at Lips & Drips begins with a personalized consultation. It's how we keep results natural, balanced, and right for you.

That depends on your features, goals, and history — exactly what the consultation is for. Your provider will walk you through the options, which may include Botox, Jeuveau, or Xeomin, and recommend what fits best.

Bring your goals; we'll bring the planning. During your consultation, your provider evaluates what you'd like to enhance and designs a thoughtful, personalized approach — never a one-size-fits-all menu.

Our aesthetics menu is growing. Some services — like skin and regenerative treatments — are coming soon, and current availability is always confirmed during your consultation.

Weddings + Events

Yes — mobile wedding and event services are one of our favorite things to do. We bring luxury hydration and wellness to your hotel, Airbnb, venue, or celebration.

No. The Bridal Glow, Wedding Weekend, and Recovery Brunch drips are our signature Wedding Weekend Collection, but additional IV drips, vitamin shots, wellness add-ons, and options from the full Lips & Drips menu are available for wedding parties.

Completely. We build your package around your group, timeline, and preferences — from the bachelorette weekend to the recovery brunch.

Group experiences are tailored to each celebration, so pricing depends on your party size and selections. Send a wedding inquiry with your date and details, and we'll put options together for you.

We're based in Mendon, NY and regularly serve Rochester and the Finger Lakes region. Celebrating a bit farther out? Reach out — we'll do our best to make it work.

Visit the Weddings + Events page and tap “Plan Your Wedding Wellness Experience,” or send an inquiry through the contact section with the inquiry type “Wedding / Bridal.” Include your date and location, and we'll take it from there.

Additional Services

Send an inquiry through the contact section with the inquiry type “Medical Weight Management,” or call or text us. Everything begins with a private consultation.

Specialty wellness options are individualized and depend on provider protocol, eligibility, and current offerings. Reach out and we'll let you know what's available to you today.

Yes — lab draw services are arranged by appointment. Contact us for scheduling, details, and current availability.

Still curious?

No question is too small — this is your experience.